OfficeServ Operator

OfficeServ Operator

Complete call control solution for business operators and receptionists.

A member of SAMSUNG OfficeServ CTI Applications, OfficeServ Operator is a PC-based Auto Attendant Console solution for your company. Combined with a Samsung phone system, this Windows-based application will help your business manage high-volume call traffic professionally and smoothly.

Features

  • Busy Lamp Field Indication: Quickly view the status of each extension and control calls using a mouse.
  • Easy Setup and Configuration: Installation of OfficeServ Operator is as easy as plug and play.
  • Extension Information: Displaying details of Call Forwarding information and their destination.
  • Department Queues: To help organize call traffic more efficiently and distribute calls to other operators.
  • Conference Call Set Up: Initiated by the Operator in an instant.
  • Notes Facility: A simple message can be added as a reminder before returning to a waiting caller and placing them through.
  • Hold: Hold a call with reminder, and/or with a target, park a call on an orbit or station, and automatically repeat hold actions on recalled calls using a single key.
  • Contact Information: Caller Name and Number for all calls and detailed information for active calls.

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